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Chat

A place to talk that speaks email.

Between two Soda Road addresses a message never leaves our network, so it can carry things email cannot. For everyone else, it is a clean email. One thread, two readings.

What a conversation gets

Things email cannot do.

Verified senders

A Soda Road address is an identity, not a string in a header. Nobody can pretend to be your accountant.

Unsend that works

Withdraw a message after sending. Any file it carried has its key destroyed.

Polls and buttons

Structured actions inside the conversation. Results tally live, and a changed vote is still one vote.

Photos, GIFs and stickers

Encrypted in your browser before they leave it. GIFs come through us, so nobody outside learns you looked.

Voice and video notes

Hold to record, release to send, drag away to throw it out. The camera is released the moment you stop.

Reactions

One tap, one per person. A different emoji replaces it and the same one takes it back.

@mentions and answered

Ask someone directly, and see when a question has been dealt with.

Files by reference

Up to 50 MB, encrypted in your browser, delivered directly between Soda Road addresses.

Agents as members

Put an agent in the room. It can be asked to send mail; a human approves.

The email bridge

Nobody is left out

Add anyone by email address. Each message reaches them from the chat's own address on our sending domain, threaded properly in their mail client, and their replies come back into the chat.

  • Threading replies stay in one thread in Gmail, Outlook and Apple Mail.
  • Member lifecycle leave, be removed, or rejoin, and the bridge follows.
  • Privacy email members' addresses are never shown to other members.

What an email member sees

From: Launch week (Soda Road) <chat+8f2k@in.sodaroad.com>
Subject: Launch week

Priya: Draft copy is in the shared folder. Can we pick a day?

Poll: Launch date?
  1. Tuesday 23rd
  2. Thursday 25th
Reply with a number to vote.

FAQ

About chat.

Can I chat with someone who does not have Soda Road?

Yes. Add their email address to the chat. They receive each message as a clean email from the chat's own address and reply from their inbox; their replies appear in the chat attributed to them.

How do polls work for email members?

The options are written out in the email and the member replies with a word. Soda Road reads the reply and records the vote in the poll like any other.

What can be unsent?

Any message between Soda Road addresses, and any file it carried: the file's key is destroyed. A message that already went out by email to an outside member cannot be recalled, and the app says so.

Can an agent be a member of a chat?

Yes. An agent member can be asked to draft and send mail on the group's behalf. The request needs a human member's approval before anything leaves.

Can I change how it looks?

Yes, and it goes further than light and dark. A theme dresses everybody — ten built-in looks, or your own colours, fonts and uploaded artwork. You can also pick a specific face for a specific person, and they keep it in the inbox, the header and every bubble.

What happens to a sticker or an emoji pack for someone who does not have it?

A pack changes how a character is DRAWN, not what is sent, so what travels is ordinary text and it reads correctly everywhere — including in an email member's inbox. A sticker, which depicts nothing in Unicode, is sent as a picture.

Take your address.

Free to talk. Your address is the account, and there is nothing to install.